Tuition Refund Policy - ALL College Post Secondary

TUITION REFUND POLICY - ALL COLLEGE POST SECONDARY

The College will collect funds for applications, tuition, books, student fees, and learning

materials fees from or on behalf of domestic students This policy applies to post-secondary

programs, Adult Basic Education programs, University special initiatives, and Corporate

Training programs. Tuition and fee amounts may change at any time.

The purpose of this policy is to determine the procedures regarding fee calculation, tuition

and fee payment, and refunds for domestic students.

PRINCIPLES

In accordance with Regional Colleges Act, the College uses the tuitions set by the credit

granting institution or fee that allow for cost recovery of program delivery. This policy

applies to tuition fees for all courses, programs, or other types of training at the College.

Tuition is set taking into account the following principles:

1. Affordable, accessible education meeting both student and employer needs;

2. Sustainable differential fees across courses, programs, or other types of training to

reflect cost of delivery and/or demand;

3. Quality and enhanced excellence in our academic programs, research, student

services and institutional supports;

4. Transparency and appropriate consultation and communication when setting all

tuition and related fees.

SCOPE

This policy applies to all programs, courses, seminars or other types of instruction provided by and with payment to the College. In addition, this policy is in place for domestic students only.

International student tuition, fees and refunds is covered by the International tuition, fee and refund policy.

DEFINITIONS

Domestic Student Canadian citizens and permanent residents (landed

immigrants), including Refugees with approved claims.

Sponsored Student Domestic student that has a Third Party Agency paying Tuition

and fees on their behalf.

International Student A student with a valid permit to study in Canada.

Exceptional Circumstances Unforeseen or unconventional hardship.

Full-time Student A student taking 60% or more of a full course load

PROCEDURES

The College collects fees in the following categories that directly relate to a student’s

enrollment.

1. Application Fees to cover the cost of processing applications and assessing Canadian

transcripts/documents associated with the application and admission process.

Applications that include international documents are subject to an additional

assessment fee.

2. Administration/Student Fees cover the costs for providing services and materials

including student cards, printing paper, book processing and graduation.

3. Books and Material Fees will cover the cost of providing books and materials

necessary for students to complete the program.

4. Tuition fees are charged for providing the education and training of a program. These

fees will be assessed according to the brokering credit granting institution.

4.1 The tuitions fees for post-secondary programs utilizing the provincial Skills Training

Allowance funding will be assessed based on the Minister’s Order in Council and

/or the Ministry policy.

4.2 University course program fees for special initiatives will be based on cost

recovery.

4.3 Special Project Programming either credit, industry credit, or non-credit the

program/course tuition fees will be based on cost recovery.

4.4 Adult Basic Education tuition fees are based on the Ministry policies or cost

recovery as applicable (i.e. GED).

4.5 Differential tuition fees will be assessed for international students. (see

International Tuition & Refund policy)

5. Program Fees are charged when the program includes events, or services such as:

camps, additional technology, laboratory classes and other cost that cannot reasonably

be considered part of the general tuition fees.

6. Health and Dental Insurance Fees. All full-time students enrolled in programs of 17

weeks or more in length with be assessed a fee for the combined insurance plan.

Students will have the opportunity to opt out of the plan, or add on family members for

additional cost, based on the Health plan guidelines. See website for more details.

Application fees and payment:

1. Domestic students applying for a post-secondary credit program will pay an application

fee.

2. Any applicant with International documents will pay the document assessment fee

prior to the assessment taking place.

3. If an applicant has an overdue account with the College, or a credit granting institution,

the application will not be processed or assessed until the account is paid in full.

Payment of tuition deposit upon acceptance into a credit program:

Domestic students will be required to pay a non-refundable deposit set by the program area

to be applied towards their total tuition fee. This deposit is payable by the date given in the

acceptance letter. Sponsored students must either pay deposit by the due date or have the

sponsoring agency submit a Sponsorship Authorization Form. The Sponsorship Form is due

by the deposit deadline. The deposit deadline maybe extended at the College’s discretion.

Payment of Books and Materials:

1. For most credit programs student order their books directly from the credit granting

institution and payment occurs at that time. If the College orders books for students the

books must be paid for prior to releasing them to students. In exceptional circumstances,

approval for release of books or materials on the first day of class without prior payment

from the student may be obtained from the Program Chair.

2. Lab kits and other material may be ordered by the College, and these must be paid for

prior to releasing them to students

3. Books and materials are non-refundable once they have been purchased.

Payment of tuition and other mandatory fees:

1. Payments may be made in-person at any college campus, via phone or mail. Payments

may be made by money order, debit, cash, credit card (VISA or Mastercard) or EFT

(Electronic Fund Transfer). Receipts shall be issued immediately, and duplicate receipts

may be issued upon request. Personal cheques are not accepted.

2. Students requiring less than 100% of a credit program because of advanced standing or

Prior Learning Assessment credit will pay pro-rated tuition fees and the full amount of

student fees.

3. Students who have been approved for sponsorship will not be required to pre-pay

tuition, books, and learning material fees. They will not be assessed penalties for late

payments, nor be required to pay a tuition deposit. It is the student’s responsibility to

ensure the College’s sponsorship form is completed by their sponsor and returned by the

tuition deposit deadline in order to confirm their registration.

4. Tuition and fees:

4.1 Tuition and Program fees for the complete program are payable by the 1st first day of

classes or at a date set by the college in the student’s first day or acceptance letter.

Payments may be made up to 30 days prior to program start.

4.2 Late fee may be assessed 30 days after program start or when deadline date is not

met.

4.3 Failure to pay tuition and other assessed fees may result in students being excluded

from class and will result in the placement of a financial hold on the student account,

meaning:

• The student may be discontinued from the program

• The student will be ineligible to apply or register at any College campus until the

past-due account has been paid

• Textbooks, transcripts, grades, certificates, diplomas or degrees and any other

completion documentation will be withheld until full payment is made

• The College may consider Collection proceedings on all accounts as per our

Accounts Receivable policy.

4.4 In exceptional circumstances the Manager of PSE, in consultation with Controller or

VP of Finance, has authority to waive tuition and/or other fees and authorize

refunds. The Manager of Admissions, in consultation with Controller or VP of

Finance, has authority to waive administrative and application fees.

Refunds:

Students who notify the College in writing of their withdrawal prior to the commencement of

their program, or are discontinued by the College, may be entitled to a refund of tuition only as

described below. Refunds must be processed in the same manner in which they were paid (i.e.

credit card to credit card, debit to debit, wire transfer to wire transfer etc.) and need to be

requested and processed within the same fiscal year as the program.

1. The College may refund tuition only; books, materials, application fees, seat/tuition

deposits and other mandatory fees are non-refundable.

2. Students who have been discontinued for academic or behavioral misconduct will not be

eligible for a tuition refund.

3. Students who are declared academically ineligible (fail too many classes) after the first

semester of a program will be provided with a tuition refund for the remaining portion of

the program.

4. Refunds for Institute Credit programs:

4.1. Refunds are subject to the following withdrawal deadline, first day of class for

domestic students.

4.2. Refund penalties for domestic students will be waived if student funding is denied

from an external agency (including student loans) after the withdrawal deadline.

4.3. For students who withdraw after the first scheduled day (semester one) of a

semester-delivered certificate, diploma or degree program, the following will apply

to each semester:

• Refund of 25 percent of tuition for the semester if they withdraw on or before

25 percent completion of the semester length.

• No refund for the semester beyond 25 percent completion of the semester

length.

• Full refund of tuition for subsequent semesters not yet started.

4.4. For students who withdraw after the first scheduled day of a non-semestered

program, the following will apply Non-semester program

• Withdrawal date on or before 25% completion point of program year refund

60% refund of paid tuition

• Withdrawal date on or between 26% and 50% after completion point of program

year 50% refund of paid tuition

• Withdraw date after 50% completion point of program year No refund of paid

tuition

4.5. For students who withdraw after the first scheduled day of an applied certificate

program or advanced certificate program, the following will apply:

• Refund of 25 percent of tuition if they withdraw on or before 25 percent

completion of the program length.

• No refund beyond 50 percent completion of the program length.

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4.6. For programs that run on a module-by-module schedule:

• Students who cancel 3 or more business days prior to the start date of their

module will receive a full refund of tuition.

• Students who cancel less than 3 business days before the start of the module

will not receive a tuition refund.

4.7. For Special Project or cohort programs (e.g. Bachelor of Education, IATEC):

• Students will be notified of the withdrawal deadlines, if there are any.

• Tuition may be based on a seat purchase price. In this case, annual payment is

made on a seat cost per person per year, and no refunds will be issued if a

withdrawal takes place.

5. Refunds for Corporate Training Courses

5.1 Students who cancel 5 business days prior to the start date for their continuing

education credit or non-credit courses are entitled to a full refund, or may transfer

their tuition fee. (Transfer has to be within the academic year and between similar

courses).

5.2 Students who cancel within 5 business days prior to start of program are not

entitled to a refund.

5.3 A full refund will be provided to the student if the College cancels the course.

5.4 For students funded by student loans, if the student or a third party has paid the

tuition, creating an overpayment, the refund will go to the student (or to student

loans at the student’s request). However, if the student withdraws, the refund will

be returned to the National Student Loans Centre.

5.5 At the discretion of the Manager of Corporate training or designate, in consultation

with the Controller or VP of Finance, exceptions may be granted.

6. Appeal process - Students wishing to have exceptional circumstances considered for

refunds in addition to those stated above may appeal the decision in writing to the

College